Privacy Policy

Last updated: June 17, 2026

babylon11 ("we", "our", or "the Service") provides a real-time messaging platform with optional AI-powered translation, voice messages, and voice calls. This Privacy Policy explains how we collect, use, and protect your information when you use babylon11.com and related applications.

1. Information We Collect

Account information: name, email address, and password (stored in hashed form).
Profile preferences: interface language and translation language settings.
Messages and content: text messages, voice messages, and call metadata you send through the Service.
Technical data: device/browser type, IP address, connection logs, and cookies or local storage used to keep you signed in.

2. How We Use Your Information

To provide, operate, and improve the chat, translation, and calling features.
To authenticate your account and maintain your session.
To send verification emails and service-related notifications.
To process message translation through third-party AI services when you use translation features.
To protect the security and integrity of the Service and prevent abuse.

3. Translation and AI Processing

When you enable translation, message content may be sent to third-party AI providers (such as OpenAI) solely to generate translations. We do not sell your messages. You should avoid sharing sensitive personal data you do not wish to be processed for translation.

4. Voice and Calls

Voice messages may be transcribed for display and translation. Voice calls are transmitted in real time between users using WebRTC technology. We do not routinely record voice calls unless explicitly stated in a future feature.

5. Data Sharing

We do not sell your personal information. We may share data only:

With service providers that help us operate the Service (hosting, email delivery, AI translation), under confidentiality obligations.
When required by law or to protect rights, safety, and security.
With other users only as you intend (e.g., messages you send to your contacts).

6. Data Retention

We retain account and message data for as long as your account is active or as needed to provide the Service. You may request account deletion by contacting us.

7. Security

We use industry-standard measures including encrypted connections (HTTPS), hashed passwords, and access controls. No method of transmission over the Internet is 100% secure.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data. Contact us to exercise these rights.

9. Children

The Service is not intended for users under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect data from children.

10. Changes

We may update this Privacy Policy from time to time. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact

Questions about this Privacy Policy: support@babylon11.com